01. 24/7 emergency service
At Plumbing & Heating Heroes, we understand that floods, clogs, backups and other types of home emergency do not wait to happen during business hours. That is why we are available 24 hours a day, 7 days a week. That means RIGHT NOW! Call us day, or night, and we will dispatch one of our knowledgeable and professional technicians to your doorstep immediately. For no additional fee!
02. workmanship parts guaranteed
We take pride in our workmanship, so much so, that we guarantee that our work will last! We offer a one-year warranty on any plumbing service, parts supplied by us and a twenty-five year warranty on any underground work. Ask your Plumbing & Heating Heroes technician about which warranty services apply to you.
03. upfront pricing
We appreciate that hiring a plumber can be an big investment, especially during an unforeseen home emergency. That is why we like to keep our prices cost effective and affordable. Upon arrival to your home, we will diagnose any plumbing issue, come up with multiple options within your price range, and with your approval and consent begin work.
04. honest diagnoses
Valuing honesty within our company promotes openness, empowers each other and enables us to develop consistency in how we present the facts to our clients. At Plumbing & Heating Heroes, we provide honest diagnoses of any plumbing issues we may find. And offer candid solutions on how to solve those issues. In addition, all of our technicians obtain a cleared police background check and are thoroughly vetted.
05. clean and covid-19 friendly
More necessary than ever, cleanliness has become of the utmost importance. At Plumbing & Heating Heroes, we strictly follow all guidelines suggested by the Canadian Government to help prevent the spread of the seasonal flu and Coronavirus (COVID-19). Please be advised, that our technicians will arrive wearing masks to prevent the spread of microbes, wearing fresh boot covers to prevent tracking in any outdoor substances and ensure a safe distance from all members of your household. In addition, we will also provide you with an electronic copy of your invoice, in order to avoid any physical contact.